1. Introduction
Paramitha Hospitals for Women & Children("Paramitha," "we," "us") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, book appointments, or receive care at any of our 6 Hyderabad branches.
2. Information We Collect
- Personal information: Name, phone number, email address, date of birth, and address provided during appointment booking or registration.
- Medical information: Health records, consultation notes, diagnostic reports, and treatment history maintained as part of your clinical care.
- Website data: IP address, browser type, pages visited, and cookies used to improve website functionality.
- Communication records: Enquiries submitted through our contact form, SMS appointment reminders, and call logs.
3. How We Use Your Information
We use collected information to:
- Provide medical care, appointments, and follow-up services
- Send appointment confirmations and vaccination reminders via SMS
- Process insurance claims and billing
- Improve our website and patient experience
- Comply with legal and regulatory requirements under Indian healthcare law
4. Information Sharing
We do not sell your personal information. We may share data with insurance providers (with your consent), diagnostic laboratories, referring physicians, and government health authorities when legally required. All third-party partners are bound by confidentiality agreements.
5. Data Security
Paramitha implements appropriate technical and organisational measures to protect your data, including encrypted data transmission, access controls, and staff training on patient confidentiality. Medical records are stored securely in compliance with applicable healthcare regulations.
6. Your Rights
You have the right to:
- Access your medical records by submitting a written request at your branch
- Request correction of inaccurate personal information
- Opt out of non-essential marketing communications
- Withdraw consent for data processing where applicable
7. Cookies
Our website uses essential cookies for functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
8. Contact Us
For privacy-related enquiries, contact us at digitalmarketing@paramithahospitals.in or call 040-40108108.